Your answers only need be your best estimate. Please check your response or enter a number as appropriate.

1.  How would you describe your primary operational control workstations? (Check one)

Mainframe terminals

Distributed mid-sized application system terminals

PCs with system file servers

Stand-alone PCs

2.  Are your workstations primarily owned or leased? (Check one)

Owned

Leased

Don’t know

3.  What areas of your basic operation (in terms of software applications) would you like to see improved or replaced? (Check all that apply)

Flight planning

Meteorology planning and product distribution, including graphical weather products

Flight following information or display

Crew briefing information distribution

Ground/air datalink communications

Ground/air voice communications

Internal company communications

External communications to ATC, airline partners or other

Navigation database management, distribution and support

None

Several of the following questions deal with decision support tools.  For this purpose, decision support tools, means any software program which relies on artificial intelligence or expert inputs to allow for faster, more accurate and more efficient results. They may also include other management aids, such as automatic reports and graphical result presentations.  (Check all that apply.)

4.  What areas of your operation would you like to see decision support tools – or better decision support tools?

Decision support tools for flight plan optimization

Decision support tools for irregular operations or recovery

Decision support tools for maintenance planning and coordination

Decision support tools for ATC coordination

Decision support tools for performance engineering

Decision support tools for crew scheduling and coordination

Decision support tools for station coordination

Decision support tools for ramp coordination

Decision support tools for load planning

None

Don’t know

5.  What areas of your operation does your airline outsource to outside vendors – totally or in part? (Check all that apply)

Flight planning

Meteorology

Flight following

Decision support tools

Maintenance planning and coordination

ATC coordination

Crew scheduling and coordination

Station coordination

Ramp coordination

Load planning

Performance engineering

Navigation database management, distribution and support

None

6.  If your airline owns any of these functions, what are the reasons? (Check all that apply)

Economics, such as cost avoidance or reduction

Technical support and service

Efficient way to get and maintain capability

Function was developed internally

Function is proprietary

Inability to get capability from vendors

Compatibility with legacy (existing) systems

7.  If your airline outsources any of these functions, what are the reasons? (Check all that apply)

Economics, such as cost avoidance or reduction

Technical support and service

Expedient way to get capability

Relationship with vendor

Compatibility with legacy (existing) systems

8.  What systems does your airline use for voice communications with your airplanes? (Check all that apply)

Domestic voice communications via ARINC

Domestic voice communications via non-ARINC source

Phone patch capability or equivalent  

International HF voice communications via ARINC, Stockholm Radio, etc.

International satcom voice communications via ARINC or SITA

Other

9.  What systems does your airline use for data communications with your airplanes? (Check all that apply)

Domestic ACARS communications via ARINC

International ACARS communications via ARINC

International ACARS communications via SITA

International HF datalink communications via ARINC

International satcom data communications via ARINC or SITA

None

10.  Can your crews receive their pre-flight briefing materials in graphical form? 

At crew bases and hub stations

At some other stations

At all stations

No stations

11.  On a scale of 1 to 5 (1 being very unlikely and 5 being very likely), which of the following do you think your airline will improve, replace or upgrade over the next year?

Flight planning

Flight following

Meteorology

Maintenance planning and coordination

ATC coordination

Communications systems

Crew scheduling and coordination

Station coordination

Ramp coordination

Load planning and coordination

Performance engineering

Navigation database management, distribution and support

Decision support tools (Reference question 4 above)

12.  On a scale of 1 to 5 (1 being very unlikely and 5 being very likely) which of the following do you think your airline will involve itself in over the next year?

National Route Program (NRP)

Collaborative Decision Making (CDM)

Dynamic Aircraft Route Planning

Surface Movement Advisor (SMA)

Datalink Delivery of Expected Taxi Clearance (DDTC)

13.  Please provide estimate of cost of hardware AOC upgrades, replacements or additions over the next year (Please make your best guess. We don’t expect exactness or certainty.)

Less than $100,000

More than $100,000, but less than $500,000

More than $500,000, but less than $1,000,000

More than $1,000,000

14.  Please estimate the  cost of software AOC upgrades, replacement or additional applications over the next year (Make your best guess. We don’t expect exactness or certainty.)

Less than $100,000

More than $100,000, but less than $500,000

More than $500,000, but less than $1,000,000

More than $1,000,000

      15.  Please provide estimate of annual capital budget for AOC hardware upgrades, replacements or additions for the next two to five years? (Please make your best guess. We don’t expect exactness, or certainty.)

Less than $100,000 per year

More than $100,000, but less than $500,000 per year

More than $500,000, but less than $1,000,000 per year

More than $1,000,000 per year

16.  Please provide estimate of annual capital budget for AOC software upgrades, replacements or additions for the next one to five years? (Make your best guess. We don’t expect exactness, or certainty.)

Less than $100,000 per year

More than $100,000, but less than $500,000 per year

More than $500,000, but less than $1,000,000 per year

More than $1,000,000 per year

 Less than $100,000 per year

 More than $100,000, but less than $500,000 per year

More than $500,000, but less than $1,000,000 per year

More than $1,000,000 per year, but less than $5,000,000 per year

More than $5,000,000 per year

Less than 25

25 or more, but less than 50

50 or more, but less than 100

100 or more , but less than 150

150 or more, but less than 200

200 or more, but less than 250

250 or more

Less than 5

5 or more, but less than 10

10 or more, but less than 15

15 or more, but less than 20

20 or more, but less than 25

25 or more

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