Airline Operations Control Center  
Needs Survey and Questionnaire

Developed by Air Economics Group, Inc.
2025 Blackberry Lane 
Wayzata, MN 55391  
763-420-8067

The purpose of this questionnaire is to help the industry (including vendors and the government) better understand the requirements of the airline operational control function.  (Airline operational control includes the dispatch, meteorology, and operations logistical management.)

The questionnaire consists of 30 multiple choice or ranking questions on four pages.  When you have finished the questions on a given page click on the button marked "continue to the next page" located at the bottom.  This action submits the results from the current page and opens up the next page of the survey.  Once you have clicked on the "continue to the next page" button please don't  use your browsers back button to return to the previous page and please complete the entire survey.  If you would like to preview the survey before you begin, click here to view all of the questions on a single page.  If you have any questions please contact Erik Haapala at: (763) 420-8067.

While we appreciate your accurateness, we only expect your answers to be your best estimate.  Thank you for taking your time to help us obtain this important information.

Please provide us with the following contact information.  While we need this information to create effective data from our surveys, no identifying data will EVER be released publicly.  
Airline *
Name *
Title *
Phone (For follow up purposes only)
E-mail *
* Required
1)  How would you describe your primary operational control workstations?  (Check one)
Mainframe terminals
Distributed mid-sized application system terminals
PCs with system file servers

Stand-alone PCs

2)  How many dispatchers, ATC coordinator and/or operational planner stations does your AOC have? (Check one)
   
Less than 10
10 or more, but less than 25
25 or more, but less than 50
50 or more, but less than 100
100 or more, but less than 150
More than 150
3)  What area(s) of your basic operation (in terms of hardware and software applications) would you like to see improved or replaced?  (Check all that apply)
Flight planning
Meteorology planning and product distribution, including graphical weather products
Flight following information or display
Crew briefing information distribution
Ground/air datalink communications
Ground/air voice communications
Internal company communications
External communications to ATC, airline partners or other
Navigation database management, distribution and support
Other 
None
Don't know
4)  What system(s) does your airline use for flight dispatching?  (Check all that apply)
Airline proprietary system
Jeppesen: OPSControl
  Navtech | Aurora | DispatchPro | Operations Centre
Preston Group: AADS Plus 
Sabre: AirPath-360
Other 
Don’t know
5)  What system(s) does your airline use for flight planning?  (Check all that apply)
Airline proprietary system
Air Routing International: Flight Manager
DCS Corp. Digital Flight Planning System (DFPS)
Flugwerkzeuge MFS-II
Jeppesen: JetPlan
Lido: Operations Center
  Navtech | Aurora | WebFP |
Sabre: AirPath-360
SITA: Flight Briefing Services
WSI: Pilotbrief Vector Dispatch
Other 
Don’t know
6)  What system(s) does your airline use for flight following (aircraft tracking)?  (Check all that apply)
Airline proprietary system
Air Routing International Flight Manager
AirNav Systems AirNAV Suite 4
ARINC Skysource – WebAirport
Flight Dimensions International Flight Explorer
FlyteComm FlyteTrax
Jeppesen Flight TraX
Lido Flight Watch
Megadata PASSUR
RLM Software FlightView
  Sabre |Flight Operating System | FliteTrac |
SITA FleetWatch
WSI: Flight Explorer for Pilotbrief Vector
Other 
Don’t know
7)  How does your airline receive, organize, evaluate, and/or create weather information?  (Check all that apply)
Government agencies (domestic and international, e.g. U.S. National Weather Service)
In-House Meteorologists
Aviation Briefing AvBrief
Air Routing International: Flight Manager
  ARINC Skysource | NWA Turbulence Plot | WebASD  |
NOAAPort Plus
MeteoStar: Magellan Satellite Ingest System
  Jeppesen | WX Tools | GIS Weather | MetOps | StormSentry PC |
  Kavouras |GIS Weather | MetOps | StormSentry PC |
Lido: Flight Watch
Meteorlogix:  MxVision AviationSentry
Navtech: Weather Services
SITA: AIRCOM Weather
  Sonalysts |  Satellite TraX | wXstation | wXview | Xrad |
  UNISYS |  Flight Ops | WeatherMax | WXP |
Wilkens Weather Technologies: AirMET III
  WSI | Weather Workstation | WSI InFlight |
Other 
Don’t know
8)  How does your airline distribute flight planning, weather and NOTAM information to dispatchers and pilots?  (Check all that apply)
Printers at multiple locations
Monitors or workstations at multiple locations
Datalink to flight crews in cockpits
Voice radio to flight crews in cockpits
Electronic messaging to flight crews in cockpits
Airline proprietary system
Other 
Don’t know

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