The following form contains all of the questions covered in the four pages of the Air Economics Group Airline AOC (airline operational control) survey.  This is not an active form.  When you are ready to complete the survey please click here.
Please provide us with the following contact information.  While we need this information to create effective data from our surveys no identifying data will EVER be released publicly.  Thank you again for your time and thoughtful responses.
Airline *
Name *
Title *
Phone (for follow up purposes only)
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1)  How would you describe your primary operational control workstations?  (Check one)
Mainframe terminals
Distributed mid-sized application system terminals
PCs with system file servers

Stand-alone PCs

2)  How many dispatchers, ATC coordinator and/or operational planner stations does your AOC have? (Check one)

   
Less than 10
10 or more, but less than 25
25 or more, but less than 50
50 or more, but less than 100
100 or more, but less than 150
More than 150
3)  What area(s) of your basic operation (in terms of hardware and software applications) would you like to see improved or replaced?  (Check all that apply)
Flight planning
Meteorology planning and product distribution, including graphical weather products
Flight following information or display
Crew briefing information distribution
Ground/air datalink communications
Ground/air voice communications
Internal company communications
External communications to ATC, airline partners or other
Navigation database management, distribution and support
Other 
None
Don't know
4)  What system(s) does your airline use for flight dispatching?  (Check all that apply)
Airline proprietary system
Jeppesen: OPSControl
  Navtech | Aurora | DispatchPro | Operations Centre
Preston Group: AADS Plus 
Sabre: AirPath-360
Other 
Don’t know
5)  What system(s) does your airline use for flight planning?  (Check all that apply)
Airline proprietary system
Air Routing International: Flight Manager
DCS Corp. Digital Flight Planning System (DFPS)
Flugwerkzeuge MFS-II
Jeppesen: JetPlan
Lido: Operations Center
  Navtech | Aurora | WebFP |
Sabre: AirPath-360
SITA: Flight Briefing Services
WSI: Pilotbrief Vector Dispatch
Other 
Don’t know
6)  What system(s) does your airline use for flight following (aircraft tracking)?  (Check all that apply)
Airline proprietary system
Air Routing International Flight Manager
AirNav Systems AirNAV Suite 4
ARINC Skysource – WebAirport
Flight Dimensions International Flight Explorer
FlyteComm FlyteTrax
Jeppesen Flight TraX
Lido Flight Watch
Megadata PASSUR
RLM Software FlightView
  Sabre |Flight Operating System | FliteTrac |
SITA FleetWatch
WSI: Flight Explorer for Pilotbrief Vector
Other 
Don’t know
7)  What sources does your airline use to receive, organize, evaluate, and/or create weather information?  (Check all that apply)
Government agencies (domestic and international, e.g. U.S. National Weather Service)
In-House Meteorologists
Aviation Briefing AvBrief
Air Routing International: Flight Manager
  ARINC Skysource | NWA Turbulence Plot | WebASD  |
NOAAPort Plus
MeteoStar: Magellan Satellite Ingest System
  Jeppesen | WX Tools | GIS Weather | MetOps | StormSentry PC |
  Kavouras |GIS Weather | MetOps | StormSentry PC |
Lido: Flight Watch
Meteorlogix:  MxVision AviationSentry
Navtech: Weather Services
SITA: AIRCOM Weather
  Sonalysts |  Satellite TraX | wXstation | wXview | Xrad |
  UNISYS |  Flight Ops | WeatherMax | WXP |
Wilkens Weather Technologies: AirMET III
  WSI | Weather Workstation | WSI InFlight |
Other 
Don’t know
8)  How does your airline distribute flight planning, weather and NOTAM information to dispatchers and pilots?  (Check all that apply)
Printers at multiple locations
Monitors or workstations at multiple locations
Datalink to flight crews in cockpits
Voice radio to flight crews in cockpits
Electronic messaging to flight crews in cockpits
Airline proprietary system
Other 
Don’t know
9)  What sources or systems does your airline use to produce information for distribution to dispatchers and pilots?  (Check all that apply)  
   
Air Routing International Flight Manager
Aviation Briefing AvBrief
  ARINC Skysource | NWA Turbulence Plot | WebASD |
Flugwerkzeuge OPUS
NOAAPort Plus
MeteoStar: Magellan Satellite Ingest System
  Jeppesen | EasyBrief  WxTool |
  Kavouras | GIS Weather | MetOps | StormSentry PC |
  Lido | Briefing Center | Flight Watch |
Meteorlogix: MxVision AviationSentry
Navtech: Weather Services
  SITA | AIRCOM Weather | Flight Briefing | Graphical Weather |
  Sonalysts | Satellite TraX | Storm TraX | wXstation | wXview  | Xrad|
  UNISYS |   Flight Ops | WeatherMax |  WXP |
Wilkens Weather Technologies AirMET III
  WSI | Pilotbrief Vector |   Pilotbrief Vector Dispatch |
  WSI | Weather  Workstation | InFlight |
Other 
Don’t know
   

10)  What decision support tools does your airline use for irregular operations recovery, if any?  (Check all that apply)

   
Airline proprietary system
Caleb Technologies OPSSolver
Megadata PASSUR FlightPerform
SITA FleetWatch
Other 
None
Don’t know
11)  What system(s) does your airline use for runway performance analysis, including weight and balance calculations, V1-speed calculations, and engine-out performance requirements?  (Check all that apply)
   
Airline proprietary system
Jeppesen OpsData
Jeppesen PerformMAX
Navtech DigitalV1Plus
Navtech V1Plus
Sabre SteadyState
Other 
Don’t know
12What system(s) does your airline use for fleet and/or maintenance planning purposes?  (Check all that apply)
Airline proprietary system
Sabre AirOps
Sabre FleetAnywhere
Sabre Maxi-Merlin
Sabre Rotables Allocation Planning System
SITA FleetWatch
Other 
None
Don’t know
13)  What systems does your airline use for operations analysis?  (These may be what-if planning tools, post-flight analysis, management report generators, or cost reconciliation and tracing tools.  (Check all that apply)
Airline proprietary system(s)
Inform Management Reporting
Lido Cost Reconciliation and Tracing
Lido Management Support & Analysis
Other 
None
Don’t know
14)  What decision support systems does you airline use for ATC coordination?  (Check one)
Airline proprietary system(s)
Lido ATM Decision Support
Other 
None
Don’t know
15)  In what areas of your operation would you like to see new decision support tools – or better decision support tools?  (Check all that apply)

Note: For this purpose, decision support tools, means any software program which relies on additional data, expert inputs, or artificial intelligence, to provide faster, more comprehensive, more accurate and more efficient results.  They may also include other management aids, such as automatic reports and graphical result presentations. 

Flight plan optimization (includes route charges)
Real-time meteorological situational awareness, optimizing reactions and avoiding hazards
Irregular operations or recovery
Maintenance planning and coordination
ATC coordination
Performance engineering
Crew scheduling and coordination
Station coordination
Ramp coordination
Load planning
Optimizing ATC or overflight charges
Other 
None
Don’t know
16)  On a scale of 1 to 5 (1 being undesired or unneeded, and 5 being very desirable and needed), how would your airline rate the following decision support tools?
Undesired 1 2 3 4 5 Very desirable Or  6  Don't know
 

Flight plan optimization (includes route charges)

 

 1 5   6

Real-time meteorological situational awareness, optimizing reactions and avoiding hazards
1 6
  Irregular operations or recovery
  1 6
   
  Maintenance planning and coordination
  1 6
   
  ATC coordination
  1 6
   
  Performance engineering
  1 6
   
  Crew scheduling and coordination
  1 6
   
  Station coordination
  1 6
   
  Ramp coordination
  1 6
   
  Load planning
  1 6
   
  Optimizing ATC or overflight charges
  1 5 6
   
  Other (See other decision support system you may have entered in question 15
  1 6
   
17)  What areas of your operation could benefit from an integration of current systems  – or an integration of present systems with new systems to support or enhance its function?  (Check all that apply)

Note:  For this purpose, system integration, means any hardware/software reconfiguration that produces current results more effectively and efficiently, creates new or more valuable information that materially improves airline operations, and/or consolidates redundant equipment or software programs.

Flight planning integrated with the following:
 
  • Real-time weather data, including hazards, wind and temperatures aloft.
  • Real-time traffic-flow restriction information
  • Real-time information on NOTAM, SUA (special use airspace) information

Irregular operations or recovery decision-support tools integrated with the following:
 
  • Real-time weather data
  • Real-time traffic-flow restriction information
  • Real-time NOTAM information
  • Real-time changes in SUA (special use airspace) restrictions
  • Real-time automatic updates of airport conditions, including, RVR changes, runway closure changes, runway contamination, and other operational information