Please
provide us with the following contact information. While we need this information to create
effective data from our surveys, no identifying data will EVER be released
publicly.
Airline *
Name *
Title *
Phone
E-mail *
*
Required
1)
What system(s) does your airline currently use for communications
between ramp/operations personnel and aircraft?
(Check all that apply )
Airline
proprietary system
Voice
radio
Datalink
(ACARS)
None
Other
Don’t
know
2)
What system(s) does your airline currently use for communications
between ground-based personnel for ramp control and aircraft servicing purposes?
(Check all that apply )
Radio
and/or telephone
Computer
terminals (e.g. e-mail or status displays)
ARINC’s
AviNet Wireless Dispatch
Pager
Other
Don’t
know
3)
What system(s) does your airline currently use for terminal area,
airport surface and ramp management (Check all that apply )
ARINC’s
AiportOpsAdvisor
ARINC’s
Ground Control
ARINC’s
Ramp Control
ARINC’s
Deicing Tool
Ascent SmartAirport
Operations Manager
Ascent
SmartAirline Operations Manager
Passur
Pilot
reports via ACARS
Pilot
reports via company frequency
Rannoch
AirScene
RM
Rocade Operating Control System
Sabre’s
Gate Control
Sensis
Aerobahn
SITA's
AirportResource Manager or Airport in a Box
SPEAS
SMART/RAMP
Other
None
Don't
know
4)
Is your airline currently considering the acquisition
of new
terminal area, airport surface or ramp management software tools in the
next two years?
Yes
No
Don't know
5)
If you answered yes to the above
question, what is your airline most interested in accomplishing?
(Check all that apply )
Improved push-back timing and sequencing in ramp alleys
(or throat)
A
better way of coordinating arrivals and gate assignments
A
better knowledge of aircraft location and status on airport surface or
in the terminal area
A
better way of coordinating flights on airport surface during irregular
operations (e.g. snow storms)
A
better way of coordinating and managing de-icing operations
A
better way of coordinating airline priorities with ATC controllers at
the airport level (e.g. communicating preferences for departures,
landings or runways)
A
better way of coordinating taxi sequencing with ATC ground control
A
better way of coordinating arrival and/or departure priorities with ATC.
A
better way of scheduling and managing ground operations during
aircraft turnaround (e.g. maintenance, catering, fueling)
Improved
knowledge of local weather hazards (e.g. nearby thunderstorms)
Other
6)
On a scale of 1 to 5 (1 being not at all or
slightly, and 5 being very much), which of the following
decision-support tools could best help your airline manage its airport
gate and surface operations in the future?
Not
at all 1 2 3 4 5 Very much Or 6 Don't know
Improving
terminal area situational awareness
(e.g. aircraft location, ETA’s, holding, go-around and
diversion alerts)
1 5
Improving
airport surface situational awareness (e.g. aircraft location during
taxi)
1 5
Improving
gate ingress and egress (with better communications and decision-support
tools)
1 5
Improving
coordination of deicing operations
1 5
Improving
gate management (e.g. gate status, and optimal gate assignments)
1 5
Improving
ground-to-ground communications (Ramp tower to non-aircraft resources)
1 5
Ramp
and gate planning
and scheduling tools
1 5
7)
Which of the following ramp/airport management
functions do you think your airline will improve, replace or upgrade
over the next year?
Improving
terminal area situational awareness
(e.g. aircraft location, ETA’s, holding alerts)
Improving
airport surface situational awareness (e.g. aircraft location while
taxiing)
Improving
gate ingress and egress (with better communications and decision-support
tools)
Managing
deicing operations
Improving
gate management (e.g. gate status, and optimal gate assignments)
Improving
ground-to-ground communications (e.g. between ramp control and fuel or
catering trucks or ground supervisors)
Connecting
airport and airline information systems (e.g. to improve passenger
information systems, baggage reconciliation systems or security)
Other
None
Don’t
know
8)
Please
estimate the cost of software upgrades or replacements to airport
management applications planned for the next year (Make your best guess.
We don’t expect exactness or certainty )
Less than $100,000
More than $100,000, but less than $500,000
More than $500,000, but less than $1,000,000
More than $1,000,000, but less than $2,500,000
More than $2,500,000, but less than $5,000,000
More than 5,000,000
9)
Please
estimate the cost of hardware upgrades or replacements for airport
management applications over the next year (Make your best guess.
We don’t expect exactness or certainty )
Less than $100,000
More than $100,000, but less than $500,000
More than $500,000, but less than $1,000,000
More than $1,000,000, but less than $2,500,000
More than $2,500,000, but less than $5,000,000
More than 5,000,000
10)
How many ramp tower personnel does your airline
have (per shift or duty period) on average at hub airports?
Less than
5
5
or more, but less than 10
10
or more, but less than 15
15
or more, but less than 20
20
or more, but less than 25
More than
25
Please
provide any additional comments below.